We frequently hear from people who have accidentally created multiple accounts by logging in to Vimeo via Facebook, Google, or Apple. This can happen when you follow the "Login with Facebook/Google/Apple" prompt via mobile, and multiple accounts can make it difficult to log in from desktop. If you created your account via Facebook, you'll need to set a password before you can take action on it (such as deletion) — here's how you can do that. This step is required to ensure that you'll be able to maintain access to your Vimeo account separately from Facebook in the future.
If you created your account using your Apple ID, you may have used the “Hide My Email” feature that provides Vimeo with a random, private email address. To find and manage accounts created using Sign-In with Apple, follow the instructions on Apple’s Support site here.
If you've created a duplicate account on Vimeo, and wish to delete one, here's how:
- Log in to the account you want to delete, then hover over your profile image in the top navigation bar, then click Settings. From there, select the Privacy tab.
- In the options that appear, you'll see Delete my Account. Click it, and follow the on-screen instructions.
If you no longer have access to the account, please contact our support team and we'll help you gain access. When you write in, include as much detail as possible, such as any email addresses that may be associated with your accounts.
Please note that while we can't merge accounts, we can move videos from one account to another. If you have multiple accounts that have videos, please feel free to contact us and we'll assist with transferring your videos.