When you host a webinar, you can keep track of who registered, whether or not they attended the live event, and how much of your webinar they watched.
⚠️Note: If you are an Enterprise user and don't have webinars included in your plan, reach out to your account manager for next steps.
In the webinar management page (which you can always access from the “Live events” section of your video manager), clicking the Attendees button will open a table view of all the registrants for your event, including the information they provided in the registration form, whether or not they attended the live event, and the cumulative percentage of how much of the event they watched.
You can click onto any individual’s row to get a closer look at this information.
Note that before your event, you can also go into here and block any attendee if needed by clicking their name, then click Block attendee. If you block them here, this will prevent them from watching your event but it will not impact their ability to access your event’s chat and you will have to ban them via the chat window as well.
⚠️Note: If an attendee has “Do not track” turned on in their browser, we will not be able to populate viewer analytics for that attendee.
Click Export CSV to download a CSV of this table to your hard drive. To close out the table, either click the X in the upper right corner or press the ESC key.