To log in to your Vimeo account, you need to use the email address associated with your account and a password. If you're having trouble, read on to learn how to resolve your issue.
Resetting your password
If you forgot your password or your password isn't being recognized, you'll need to reset it using the main email address on your account.
You can reset your password here: vimeo.com/forgot_password
Enter the email address you used to sign up for Vimeo, and wait up to two minutes for the password reset email to be delivered. Clicking the link in this email will allow you to choose a new password on your account. If you're not seeing it after two minutes, be sure to check your spam folder.
Keep in mind, each time you request a password reset, we cancel all existing password reset links. Therefore, make sure you only click on the last email you receive.
You don't remember the email address on your account
If you don't know what email address is associated with your Vimeo account, fill out this form to reach out to our Support team, and we'll help you track it down as soon as possible.
Be sure to provide as much information as you can. We'll need you to verify some details that prove your ownership of the account in order to provide any information that would allow you to access it.
You no longer have access to the main email on the account
If you no longer have access to the email address you used to create the account, you'll need to fill out this form and contact us.
On the second page of the form, click the "Reset Password isn’t working" link in order to reach our contact form. Make sure you provide us with as much information as possible in order to prove that you are the true owner of the account.
You can't find your Vimeo account
If you know that you have a Vimeo account but cannot find it, start by filling out this form and entering any email address that you think may be associated with the account.
If you can't track it down, follow the steps to contact us through that form and provide any information that may help us identify your account.