In this article:
- What is a subscription downgrade?
- How do I downgrade my subscription to another paid tier?
- How do I downgrade my account to the free Basic tier?
- Can I downgrade my subscription early and receive a refund?
What is a subscription downgrade?
Subscription downgrading is a process that allows you to have a seamless transition from your current subscription into a lower tier of paid service when your renewal date arrives.
Scheduling a downgrade is an option for users who have had their service needs change and want to ensure that they don't encounter a lapse in their subscription.
How do I downgrade my subscription to another paid tier?
If you would like to schedule a downgrade to another paid tier of service, please reach out to Support via our contact form so that we can schedule it for you.
It is not possible to schedule a downgrade to another paid tier of service through your own Account Settings page, so please reach out to us for assistance.
Review our Vimeo pricing page to learn more about each Vimeo tier and see which may be right for you.
How do I downgrade my account to the free Basic tier?
Downgrading your subscription to our Basic tier does not require you to reach out to Support. You can do this by canceling your account.
Please note that once your account lapses to Basic, your account will be subject to our lapse rules as outlined here.
Can I downgrade my subscription early and receive a refund?
Downgrades can only be scheduled to occur on your account's next renewal date, which you can view on the Membership Plan page.
Please check our refunds article to confirm if you are eligible for a refund. If your purchase is eligible for a refund, you may request it through our contact form.