Billing and Membership
This section contains information about setting up and managing your account and membership level, as well as the various membership types we offer. Under "Membership Plans," you'll find breakdowns of all our memberships. The "Billing and Purchases" section covers how to manage your memberships, including in-app purchases as well as refunds and sales tax. "Account Settings" covers everything having to do with your account itself, including password and profile management.
Membership Plans
- Compare Vimeo plans
- How do I disable auto-renewal for my Vimeo subscription plan?
- Which Vimeo plans are available monthly?
- What's included with Vimeo Enterprise?
- What’s included with the Advanced plan?
- What's included with the Standard plan?
Managing your membership
- FAQ: Common issues after requesting a refund
- About Refunds for Vimeo subscriptions
- How to renew or upgrade your account
- Downgrade your subscription
- Lapsing from paid membership to Basic membership
- Cancel my subscription
Payment
- Accepted payment methods troubleshooting
- Vimeo charged me and I don't know why
- Accepted payment methods
- Change or remove a payment method
- Sales tax, VAT, and GST Collection
- Where can I view my purchase history and receipts?
Custom & Enterprise Billing and Invoices
Team Management
Account Settings
- I can't access my account
- How to log in to my account
- How to log out of my account
- Secure your account with two-factor authentication
- Transferring videos from one account to another
- Updating your email address